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Rich media

RCS

Key Features
  • Two-way communication
  • 24-hour window
  • Rich media support
  • Customer-centric
  • MTN RCS infrastructure

Overview

RCS offers brands a powerful two-way communication channel using RCS. Brands can initiate either initiatie conversations or respond to messages message from customers. This interaction window can remain open for a maximum 24 hours, allowing real-time engagement, customer support, or feedback collection. Leverage MTN’s RCS platform to create richer, more engaging customer dialogues.